Privacy Policy

1. General Terms and Conditions and Liability

Using this website www.accountex.ee indicates that you agree to the terms of this privacy policy. The website owner, Accountex OÜ, reserves the right to change these terms at any time by notifying users through the website. The content of the website is for informational purposes only and does not constitute legal advice or official accounting consultation. For precise and up-to-date information, we recommend consulting with professionals in the relevant field.

2. What personal data do we collect and why?

We collect and process personal data to provide quality services, ensure the security of the website, and fulfill legal obligations. We gather data through the following methods:

📌 Data provided by the user themselves

• Contact details (first name, last name, email address)
• Data regarding orders and purchases
• Feedback, inquiries, and comments
• Data related to newsletter subscriptions

📌 Automatic data collection

• Technical data (IP address, device type, browser, usage statistics)
• Cookies and analytics data (Google Analytics, Facebook Pixel)
• Website usage information (which pages were visited, duration of the visit)

📌 Legal grounds for data processing:

• Performance of a contract (for providing services)
• Legitimate interests (improving the website, ensuring security)
• Legal obligations (retention of accounting data, compliance with legal requirements)
• Consent (for marketing and advertising campaigns)

3. Use and retention of personal data

📍 We process personal data for the following purposes:

• Improving website functionality and user experience
• Providing services and managing orders
• Marketing activities and sending newsletters (only with consent).
• Ensuring security and preventing fraud

📌 Data retention

• We retain accounting data for 7 years in accordance with the law.
• We retain the data in our mailing list until the user requests its deletion.
• We retain cookie data according to their type (usually 1–2 years).

4. Sharing and transmission of personal data

📍 In certain cases, we share data with trusted third parties who assist us in providing services:

• Payment and accounting service providers (banks, payment solutions)
• IT and web management service providers (web hosting, servers, security assurance)
• Analytics and marketing tools (Google Analytics, Meta Ads, email marketing services)

📌 Data transfer outside the EU

• If we use service providers outside the European Economic Area, we only transfer data if it complies with EU data protection regulations (e.g., Privacy Shield, standard contractual clauses).

📌 We do not sell or share personal data to third parties for direct marketing purposes.

5. Use of cookies and tracking technologies

We use cookies on the website to improve user experience, ensure security, and collect website statistics. Cookies may also be used by third parties (e.g., Google, Facebook) for advertising targeting.

📌 Users can manage or disable cookies through their web browser settings.

6. User Rights

You have the right:

• Request access to your personal data and ask for it to be corrected.
• Demand the deletion of data if its processing is no longer necessary.
• Refuse direct marketing and newsletters (unsubscribe link at the end of the email).
• Request the transfer of your data to another service provider.
• Refuse direct marketing and newsletters (unsubscribe link at the end of the email).
• File a complaint with the Data Protection Inspectorate if you believe your rights have been violated.

For questions or requests, contact us (add contact information).

7. Security and Data Protection

📍 We use technical and organizational security measures to protect data against unauthorized access, loss, or misuse. Access to personal data is limited only to employees who need it to perform their job duties.📍 Kasutame tehnilisi ja organisatsioonilisi turvameetmeid, et kaitsta andmeid volitamata juurdepääsu, kaotsimineku või kuritarvitamise eest. Ligipääs isikuandmetele on piiratud ainult nende töötajatega, kellel on selleks tööülesannetest tulenev vajadus.
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If you suspect that your data is at risk, please notify us immediately.

8. Changes to the Privacy Policy

We reserve the right to update the privacy policy. We will inform about any changes through the website or via email, if applicable.